Refund policy

Returns and Refund Policy

Final Sale Policy

All sales are final.
We do not accept returns or exchanges.

Please review your order carefully before completing your purchase.


Damages & Issues

Please inspect your order upon delivery and contact us immediately if:

  • Your item arrives damaged

  • You receive the wrong item

To be eligible for a resolution, damage or issues must be reported within 7 days of delivery.

If your claim is approved, you may choose between:

  • A replacement or

  • A refund

We reserve the right to request photos or additional information to evaluate the issue.


Exchanges

We do not offer exchanges.
If an item is damaged or incorrect, please follow the process outlined above under Damages & Issues.


Contact Us

If you have any questions about shipping or order issues, please contact us at:
info@enroottravel.com